1. Information We Collect

When you interact with myeMED, we may collect information such as:

• Name
• Practice or business name
• Email address
• Phone number
• Number of providers in your practice
• Information you provide about your practice, billing, collections, revenue cycle, credentialing, or administrative needs
• Information you provide when requesting a consultation or Practice Health Assessment
• Communications you have with our team
• Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and referring website

We collect only information that is reasonably necessary to respond to your request, provide our services, communicate with you, and operate and improve our website and business.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests
• Provide or discuss our services
• Follow up regarding your Free Practice Health Assessment
• Contact you to discuss your practice and potential revenue cycle or administrative opportunities
• Schedule consultations or follow-up conversations
• Understand your practice's needs
• Provide information about myeMED services when permitted
• Improve our website, services, and customer experience
• Maintain business and communication records
• Protect our website, systems, and users
• Comply with applicable legal and regulatory requirements

3. How We Communicate With You

If you provide your contact information, myeMED may contact you by email, phone, or text message regarding your inquiry or requested services.

Text messages are sent only when you have separately provided the required consent to receive SMS messages. Depending on the consent you provide, text messages may include:

• Follow-up regarding your Practice Health Assessment
• Scheduling or appointment-related communications
• Service-related communications
• Other messages specifically described in the SMS consent you provide

Message frequency may vary. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP. For assistance, reply HELP.

SMS consent is not required to submit a form, request an assessment, or purchase any service.

4. SMS Consent and Mobile Information

If you choose to provide SMS consent, that consent is collected separately from your submission of a form and is not required to submit the form.

Your decision to receive text messages is optional, and SMS consent checkboxes are not pre-selected.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your mobile phone number or SMS consent information.

5. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide services. This may include sharing information with service providers and subcontractors that support functions such as:

• Website hosting and technology
• Customer relationship management systems
• Email and text messaging services
• Form and landing page platforms
• Scheduling and communication services
• Analytics and website functionality
• Customer service and business operations

These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, users, or business.

We do not sell personal information.

6. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website usage, improve functionality, measure performance, and improve the experience for visitors.

These technologies may collect information such as your IP address, browser type, device information, pages visited, and interactions with the website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw SMS consent
• Opt out of marketing communications
• Request information about how your personal information is used

To make a privacy-related request, contact us using the information below.

For SMS messages, you may opt out at any time.

Contact Us